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Frequently Asked Questions

When can I expect to receive my jersey?

Once order has been placed – delivery will be between 7-10 days

Who do I contact if I do not receive my jersey?

Please visit our contact us page:

Can I exchange my jersey if it does not fit?

No returns or exchanges are permitted. Jerseys redeemed with the Tangerine promo code are considered final sale.

Where can I learn more about Tangerine Bank and its offers?

Visit to learn more.

Contact Us

We're located at the Scotiabank Arena beside Gate 1 in the Galleria, across from the Ticket Office. The Scotiabank Arena is just a slap shot away from the Gardiner Expressway and a free throw away from Union Station. Nearest intersection: Bremner Blvd. and York Street.

Real Sports Apparel
50 Bay St.
Gate 1, Scotiabank Arena
Toronto, ON, M5J 2X2


Monday to Saturday: 10am to 5pm
Sunday: closed

*Real Sports Apparel has a unique set of store hours. If there is an event held at Scotiabank Arena, Real Sports Apparel will close to the public approximately 1.5 - 2 hours before the event. We will reopen within the arena to the ticketed fans during selected sporting events. Please refer to the Scotiabank Arena Schedule for the upcoming events. With multiple merchandise kiosks located throughout Scotiabank Arena, our main team shop is located at Gate 1. All kiosk locations within Scotiabank Arena are open for Raptors and Leafs games. Please call our Team Shop at 416-815-5746 or email to inquire if Real Sports Apparel will be open for any other specific event. Kiosks may be closed depending upon availability of event merchandise. Follow us on Twitter & Instagram for current updates.