Please keep up to date with our social media channels for potential summer pop up locations! Twitter & Instagram

We will be extending our return/exchange policy!

Any purchase made between March 7th 2024 to May 6th 2024 will be eligible for a full refund or exchange until 60 days after the date that we re-open. As we get closer to the end of our renovations, a re-open date will be posted on our social media channels.

All items will be eligible for a full refund under our return policy:

• Customer has original receipt
• Product has all tags, stickers, and original packaging still attached
• Product is in unused/unworn and re-sellable condition
• Customer has original receipt
• Refunds will be given in the original tender paid
• Any item purchased on or before March 6th 2024 will not be eligible for a return or exchange as it is outside our return window

If you have an item(s) at Real Sports Apparel pending pick up, please reach out to us at pickup@realsports.ca and we will coordinate a pick up time for you at the arena this summer, or ship out your item to your preferred shipping address

Yes- but please note there will be a longer wait time (approximately 3-4 weeks) for jerseys to be completed. For all customization inquiries, please reach out to pickup@realsports.ca

We will strive to have your order out the door in 48 hours during summer and regular season times. Christmas, custom and high demand products may take longer. Please be sure to refer to product descriptions for special circumstances.

Shipping costs may vary depending on the selected shipping method and shipping address. However standard local shipping costs are roughly $10.00 - $15.00.

You can review order status by going into 'My account'.

If you have any issues receiving your package please contact our online store customer service at realsports@mustangproduct.com.

Yes, we ship worldwide. Should you have any questions and/or concerns about shipping to your country please contact realsports@mustangproduct.com.

Your order may be subject to an import duty tax and or customs charge which can vary from Country to Country. Real Sports Apparel is not responsible for any additional duties, tax or custom charges for deliveries outside of Canada. Any additional charges are the responsibility of the purchaser and not included in the original transaction amount.

Please visit your SSH portal, where you can obtain your discount code for online orders.

You are only able to use one discount code per transaction.

All birthday discounts are limited to a one time use.

Payment options include: Visa, Mastercard, Amex, Gift cards, Google Pay, Apple Pay, Shopify Pay, and Paypal.

First Nations customers may qualify for GST/HST tax refunds on their purchases. Tax refund requests can only be made up to 60 days after the order was placed. If the order was placed more than 60 days prior, RSA will not be able to issue a refund.

Contact Customer Service by emailing realsports@mustangproduct.com with a request and required information (listed below), including your tax exemption documentation as an email attachment:

• Your email address
• Your address
• Your order number(s) (9 digits in this format: RSAXXXXXX)
• A copy of your Certificate of Indian Status (status card), front and back sent as a PDF, jpg, gif, or png file. We are unable to accept any other formats.

Unfortunately, no. Orders placed for delivery are not available for in-store pick-up at this time. Any online orders placed for delivery will be shipped directly to the customer from our ecommerce warehouse.

All products purchased in-store can be returned or exchanged at our Scotiabank Arena within 60 days of the purchase date for a refund or credit of the purchase price. All returned items must be unused with all original tags and a receipt.

Any purchase made between March 7th 2024 to May 6th 2024 will be eligible for a full refund or exchange until 60 days after the date that we re-open. As we get closer to the end of our renovations, a re-open date will be posted on our social media channels.

All items will be eligible for a full refund under our return policy:

• Customer has original receipt
• Product has all tags, stickers, and original packaging still attached
• Product is in unused/unworn and re-sellable condition
• Customer has original receipt
• Refunds will be given in the original tender paid
• Any item purchased on or before March 6th 2024 will not be eligible for a return or exchange as it is outside our return window

The above does not apply to any personalized, game used, clearance, or special order items. These products are final sale.

Online orders can be returned through the return and exchanges portal found here.

The above does not apply to any personalize, game used, clearance, or special order items. These products are final sale.

We strive to deliver the highest quality goods and customer satisfaction. However, we understand that shopping online can be difficult. Online orders can be returned or exchanged within 60 days given there is no damage and all original tags are on the product. For more information please refer to our Return Policy.

For any items being returned because the products was damaged or the wrong product was received, please email realsports@mustangproduct.com detailing the issue and we will work to resolve the issue. For any other returns, the customer is responsible for all associated freight costs including: shipping costs, customs charges, duties or tariffs.

Unfortunately, we can’t change the name/ numbers without risking damaging the jersey.

Customization can only be done at the Scotiabank Arena.

The cost to heat press a name/ number is $60.00, and takes approximately 3 hours to be complete onsite. Please note this is dependent on availability. This service is offered Monday- Friday, between 10am and 4pm (excluding holidays). Please email pickup@realsports.ca to coordinate. The cost to stitch a name/ number is $120.00 for a home/away jersey and $160.00 for a specialty jersey. Stitching will take approximately 3-4 weeks to complete. These jerseys are sent off site to be stitched and customized.

At Scotiabank Arena, the standard is to heat press all jerseys. If you would like to have your jersey stitched it can be taken off site to be completed (offered from the Scotiabank Arena only).

For online purchases, jersey customization with heat press will take between 3-7 business days.

We recommend hand washing your jersey inside-out, in cold water. Hang to dry.

Purchases at BMO Field can be returned or exchanged the next time you are at a game. In the case you will not be returning to a game, please email pickup@realsports.ca and we can assist in processing this exchange for you, if it meets our return/ exchange policy guidelines. At this time, Real Sports Apparel is closed for renovations so there will be an extension for returns and exchanges.

Contact Real Sports Apparel and work with one of the managers to arrange shipping back to the Scotiabank Arena for customization and return.

Currently online, we offer both Authentic and replica Toronto Maple Leafs jerseys. Toronto Raptors jerseys are only available in the swingman style. All TFC men's jerseys are authentic.

Direct all requests to: mlsedonations.com

You can fill out the form, and a representative from our community department will get back to you.